@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');
:root{font-family:Inter,system-ui,-apple-system,sans-serif;color:#111827;background:#F7F8FA;--accent:#FC5700;--accent-dark:#D94700;--accent-soft:rgba(252,87,0,.10);--line:#E5E7EB;--muted:#6B7280;--ink:#111827;--navy:#212F3C;--sky:#55A5DC;--shadow:0 1px 2px rgba(17,24,39,.04),0 4px 12px rgba(17,24,39,.04)}
*{box-sizing:border-box}[hidden]{display:none !important}body{margin:0;-webkit-font-smoothing:antialiased}button,input,textarea{font:inherit}button{cursor:pointer}a{color:inherit}
:focus-visible{outline:2px solid var(--accent);outline-offset:3px}
.ico{display:block;flex:none}

.layout{min-height:100vh;display:grid;grid-template-columns:268px 1fr}
.sidebar{position:sticky;top:0;height:100vh;background:#fff;border-right:1px solid var(--line);padding:0;display:flex;flex-direction:column;align-items:stretch;gap:0}
.brand{display:flex;align-items:center;gap:10px;color:var(--ink);padding:20px}
.sidebar .brand{border-bottom:1px solid var(--line)}
.brand-copy{display:flex;flex-direction:column;min-width:0;line-height:1.15}
.brand-copy strong{font-size:14px;font-weight:700;letter-spacing:-.2px}
.brand-copy small{margin-top:2px;font-size:10.5px;font-weight:500;color:var(--muted)}
.mark{width:36px;height:36px;object-fit:contain;flex:none;display:block}
nav{display:grid;gap:2px}
.sidebar nav{width:100%;padding:16px 12px 8px}
.nav-label{display:none}
.nav-text{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis}
nav button{position:relative;display:flex;align-items:center;justify-content:flex-start;gap:10px;border:0;text-align:left;padding:8px 12px;border-radius:10px;background:transparent;color:var(--muted);font-weight:500;font-size:13px;white-space:nowrap;transition:background .15s,color .15s}
.sidebar nav button{width:100%}
nav button:hover{background:#F7F8FA;color:var(--ink)}
nav button.active{background:var(--accent-soft);color:var(--accent-dark);font-weight:700}
.sidebar nav button.active::before{content:"";position:absolute;left:0;top:6px;bottom:6px;width:3px;border-radius:999px;background:var(--accent)}
.nav-count{margin-left:auto;background:#fff;border:1px solid #F3D2C2;color:var(--accent-dark);border-radius:20px;font-size:11.5px;line-height:18px;padding:0 8px;font-weight:700}
.sidebar .nav-count{position:static;margin-left:auto;min-width:20px;height:20px;padding:0 6px;line-height:20px;font-size:10px}
nav button:not(.active) .nav-count{border-color:var(--line);color:var(--muted)}
.side-note{margin:auto 16px 12px;border-radius:12px;padding:14px;background:#F7F8FA;border:1px solid var(--line);font-size:12.5px;color:var(--muted);line-height:1.5}
.side-note .ico{color:var(--accent);margin-bottom:8px}
.side-note strong{display:block;color:var(--ink);margin-bottom:3px}
.side-user{display:flex;align-items:center;gap:8px;padding:14px 16px;border-top:1px solid var(--line)}
.avatar.sm{width:32px;height:32px;font-size:13px}
.side-user-name{flex:1;min-width:0;font-size:13px;font-weight:600;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.login{min-height:100vh;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(320px,.9fr);background:#F7F8FA}
.login-hero{position:relative;overflow:hidden;background:var(--navy);color:#fff;padding:48px 56px;display:flex;flex-direction:column;justify-content:space-between;gap:36px}
.login-hero::before,.login-hero::after{content:"";position:absolute;border-radius:50%;filter:blur(70px);pointer-events:none}
.login-hero::before{width:560px;height:560px;background:rgba(252,87,0,.22);top:-190px;left:-150px}
.login-hero::after{width:620px;height:620px;background:rgba(85,165,220,.14);bottom:-240px;right:-160px}
.login-logo{position:relative;height:56px;width:auto;max-width:240px;object-fit:contain;align-self:flex-start;filter:brightness(0) invert(1)}
.login-hero-copy{position:relative;max-width:560px}
.login-hero .eyebrow{display:inline-flex;align-items:center;gap:8px;margin:0 0 18px;color:var(--accent);letter-spacing:.08em}
.login-hero .eyebrow i{width:32px;height:1px;background:var(--accent);display:block}
.login-hero h1{color:#fff;font-size:42px;line-height:1.08;letter-spacing:-.8px;font-weight:700;margin:0 0 16px}
.login-hero p{margin:0;color:rgba(255,255,255,.65);font-size:15px;line-height:1.6;max-width:480px}
.login-hero-foot{position:relative;margin:0;font-size:10.5px;color:rgba(255,255,255,.4)}
.login-panel{display:flex;align-items:center;justify-content:center;padding:40px 36px}
.login-card{width:min(420px,100%);background:transparent;border:0;padding:0;box-shadow:none}
.login-card h1{font-size:24px;font-weight:700;letter-spacing:-.4px;margin:0 0 4px}
.login-card>p{margin:0 0 18px;font-size:13px}
.password{position:relative;display:block}
.password input{padding-right:48px}
.password .icon-action{position:absolute;right:5px;top:50%;transform:translateY(-50%)}
.icon-action.ghost{border:0;box-shadow:none;background:transparent}
.icon-action.ghost:hover{background:#F7F8FA}
.btn-block{width:100%;padding:12px 16px;margin-top:8px;font-size:13.5px}

.main{padding:44px clamp(20px,4vw,56px) 32px;max-width:1240px;width:100%;margin:0 auto}
.heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:30px}
.heading p{max-width:560px;font-size:15px}
.eyebrow{display:inline-block;font-size:12px;font-weight:700;letter-spacing:1.2px;text-transform:uppercase;color:var(--accent)}
h1{font:700 30px/1.15 Inter,sans-serif;letter-spacing:-.6px;margin:6px 0 8px;color:var(--ink)}
h2{font:700 20px Inter,sans-serif;margin:0 0 10px;color:var(--ink)}
p{color:var(--muted);line-height:1.6;margin:6px 0}
.btn{border:0;background:var(--accent);color:#fff;padding:11px 16px;border-radius:10px;font-weight:600;font-size:14px;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap;transition:background .15s,box-shadow .15s}
.btn:hover{background:var(--accent-dark)}
.btn:disabled{opacity:.55;cursor:default}
.btn-lg{padding:13px 20px;font-size:15px;box-shadow:0 8px 20px rgba(252,87,0,.25)}
.btn.secondary{background:#fff;color:var(--ink);border:1px solid var(--line)}
.btn.secondary:hover{background:#F7F8FA}
.btn.danger{background:#fff;color:#b64e4e;border:1px solid #ecdada}
.footer{margin-top:48px;font-size:12.5px;color:var(--muted)}

.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:22px}
.bot-card{background:#fff;border:1px solid var(--line);border-radius:18px;overflow:hidden;display:flex;flex-direction:column;box-shadow:var(--shadow);transition:transform .2s,box-shadow .2s}
.bot-card:hover{transform:translateY(-2px);box-shadow:0 2px 4px rgba(18,37,31,.05),0 18px 40px rgba(18,37,31,.1)}
.bot-cover{position:relative;height:108px;background:#f3f3f3 url("wallpaper.jpg") center/cover no-repeat;border-bottom:1px solid var(--line)}
.bot-cover .mini{position:absolute;left:16px;top:16px;font:500 11.5px Inter,sans-serif;padding:6px 10px;background:#fff;color:#12251f;border:1px solid #e3e8e6;border-radius:12px 12px 12px 3px;box-shadow:0 1px 2px rgba(18,37,31,.06)}
.bot-cover .mini.sent{left:auto;right:16px;top:44px;background:#e4f2ed;border:0;border-radius:12px 12px 3px 12px;box-shadow:none}
.bot-body{padding:0 20px 18px;flex:1}
.bot-body .avatar{width:62px;height:62px;font-size:24px;margin-top:-31px;border:3px solid #fff;box-shadow:0 4px 12px rgba(18,37,31,.14);position:relative}
.bot-body h2{margin:12px 0 2px;font-size:18px;overflow-wrap:anywhere}
.bot-body p{margin:0;font-size:14px;overflow-wrap:anywhere}
.bot-host{display:inline-flex;align-items:center;gap:6px;margin-top:14px;font-size:12.5px;color:#56685f;background:#f4f7f5;border-radius:20px;padding:5px 11px;max-width:100%}
.bot-host span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bot-actions{display:flex;align-items:center;gap:8px;padding:14px 16px;border-top:1px solid #edf1ef;background:#fbfcfb}
.bot-actions .btn{flex:1;padding:10px 12px;font-size:13.5px}
.cover-actions{position:absolute;right:12px;bottom:-17px;display:flex;gap:6px;z-index:1}
.icon-action{width:34px;height:34px;border-radius:50%;border:1px solid var(--line);background:#fff;color:var(--muted);display:grid;place-items:center;box-shadow:0 2px 6px rgba(17,24,39,.08);transition:background .15s,color .15s,border-color .15s}
.icon-action:hover{background:#F7F8FA;color:var(--ink)}
.icon-action.danger:hover{background:#fbeeee;border-color:#f0d6d6;color:#b64e4e}
.add-card{border:1.5px dashed #D1D5DB;background:transparent;box-shadow:none;align-items:center;justify-content:center;gap:4px;min-height:290px;color:var(--muted);font-size:13.5px;padding:24px}
.add-card:hover{border-color:var(--accent);background:#FFF7F3;box-shadow:none}
.add-card strong{color:var(--ink);font:700 16px Inter,sans-serif}
.add-ico{width:54px;height:54px;border-radius:50%;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;margin-bottom:10px;transition:transform .2s}
.add-card:hover .add-ico{transform:scale(1.08)}

.avatar{width:48px;height:48px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font:800 20px Inter,sans-serif;overflow:hidden;flex:none}
.avatar.has-photo,.wa-avatar.has-photo{padding:0;background:#fff}
.avatar img,.wa-avatar img,.photo-preview img,.phone-avatar img{width:100%;height:100%;object-fit:cover;display:block}

.onboard{display:grid;grid-template-columns:1.2fr .8fr;gap:40px;align-items:center;background:linear-gradient(135deg,#fff 0%,#FFF4EC 100%);border:1px solid var(--line);border-radius:24px;padding:44px;box-shadow:var(--shadow)}
.onboard h2{font:800 28px/1.2 Inter,sans-serif;letter-spacing:-.7px;margin:8px 0 10px}
.onboard>div>p{max-width:520px;font-size:15px}
.steps{list-style:none;padding:0;margin:26px 0 30px;display:grid;gap:10px}
.steps li{display:flex;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 16px;max-width:460px}
.steps li>span{width:32px;height:32px;border-radius:50%;background:var(--accent-soft);color:var(--accent-dark);display:grid;place-items:center;font-weight:800;flex:none}
.steps strong{display:block;color:var(--ink);font-size:14.5px}
.steps small{color:var(--muted);font-size:13px}

.phone{width:100%;max-width:330px;margin:0 auto;border-radius:26px;background:#fff;border:1px solid var(--line);box-shadow:0 30px 60px rgba(18,37,31,.14),0 2px 6px rgba(18,37,31,.06);overflow:hidden;display:flex;flex-direction:column;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;text-align:left}
.phone-head{display:flex;align-items:center;gap:10px;padding:12px 14px;border-bottom:1px solid #e3e8e6;background:#fff}
.phone-avatar{width:34px;height:34px;border-radius:50%;overflow:hidden;background:linear-gradient(155deg,#0e7c63,#0a5c49);color:#fff;display:grid;place-items:center;font-weight:600;font-size:15px;flex:none}
.phone-id{min-width:0}
.phone-id strong{display:flex;align-items:center;gap:4px;font-size:13.5px;color:var(--ink)}
.phone-id strong span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.phone-id strong svg{flex:none}
.phone-id small{display:flex;align-items:center;gap:5px;min-width:0;font-size:11.5px;color:#33453f;margin-top:1px}.phone-id small span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone-id small i{width:6px;height:6px;border-radius:50%;background:#0e7c63;box-shadow:0 0 0 2px #e4f2ed}
.phone-body{height:270px;padding:16px 12px;display:flex;flex-direction:column;gap:8px;background:#f3f3f3 url("wallpaper.jpg") center/cover no-repeat}
.phone-bubble{max-width:80%;align-self:flex-start;padding:8px 11px 5px;background:#fff;border:1px solid #e3e8e6;border-radius:13px 13px 13px 3px;font-size:12.5px;line-height:1.4;color:var(--ink);box-shadow:0 1px 2px rgba(18,37,31,.06)}
.phone-bubble.sent{align-self:flex-end;background:#e4f2ed;border:0;border-radius:13px 13px 3px 13px;box-shadow:none}
.phone-bubble time{display:flex;align-items:center;justify-content:flex-end;gap:3px;font-size:9.5px;color:#33453f;margin-top:2px}
.phone-input{display:flex;align-items:center;gap:8px;padding:10px 12px;border-top:1px solid #e3e8e6;background:#fff}
.phone-input span{flex:1;background:#f4f7f5;border:1px solid #e3e8e6;border-radius:16px;padding:8px 12px;font-size:12px;color:#7a8a83}
.phone-input i{width:32px;height:32px;border-radius:50%;background:#0e7c63;flex:none;display:grid;place-items:center}

.modal-backdrop{position:fixed;inset:0;background:rgba(33,47,60,.45);backdrop-filter:blur(3px);display:grid;place-items:center;padding:20px;z-index:5;overflow:auto}
.modal{background:#fff;border-radius:22px;width:min(560px,100%);padding:26px 28px;max-height:94vh;overflow:auto;box-shadow:0 30px 80px rgba(12,32,25,.25)}
.modal-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}
.modal-header h2{font-size:21px;margin:0 0 2px}
.modal-header p{margin:0;font-size:14px}
.icon-btn{width:38px;height:38px;border-radius:10px;background:transparent;border:0;color:#6b7d73;font-size:24px;line-height:1;display:grid;place-items:center;flex:none}
.icon-btn:hover{background:#F7F8FA;color:var(--ink)}
.modal-wide{width:min(980px,100%);padding:0}
.modal-wide>.modal-header{padding:22px 28px 18px;border-bottom:1px solid var(--line)}
.editor{display:grid;grid-template-columns:1fr 360px}
.editor-fields{padding:4px 28px 8px;min-width:0}
.editor-preview{background:#F7F8FA;border-left:1px solid var(--line);padding:22px 24px;display:flex;flex-direction:column;align-items:center;gap:14px}
.preview-label{align-self:flex-start;font-size:11.5px;font-weight:700;letter-spacing:1.1px;text-transform:uppercase;color:var(--muted)}
.editor-preview [data-live]{width:100%}
.editor-preview .phone{max-width:300px;box-shadow:0 18px 40px rgba(18,37,31,.12)}
.editor-preview .phone-body{height:300px}
.preview-note{font-size:12.5px;text-align:center;margin:0}
.editor .modal-actions{grid-column:1/-1;padding:16px 28px;border-top:1px solid var(--line);margin:0;background:#fff;position:sticky;bottom:0}
.group{border:0;padding:0;margin:20px 0 6px;min-width:0}
.group legend{display:flex;align-items:center;gap:10px;font:700 15px Inter,sans-serif;color:var(--ink);padding:0;margin-bottom:2px}
.group legend span{width:24px;height:24px;border-radius:50%;background:var(--accent-soft);color:var(--accent-dark);display:grid;place-items:center;font-size:12px}
.field{display:grid;gap:7px;margin:14px 0;font-size:12px;font-weight:600;color:var(--muted)}
.field input,.field textarea,.field select{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font-size:13px;font-weight:500;transition:border-color .15s,box-shadow .15s}
.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px rgba(252,87,0,.16)}
.field select{font:inherit}
.user-list{display:grid;gap:12px}
.user-row{display:flex;align-items:center;gap:14px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px 16px;box-shadow:var(--shadow)}
.user-row .who{flex:1;min-width:0}
.user-row strong{display:block;overflow:hidden;text-overflow:ellipsis}
.user-you{margin-left:8px;font-size:12px;font-weight:600;color:var(--muted)}
.role-pill{display:inline-block;margin-top:4px;font-size:12px;font-weight:700;color:var(--accent-dark);background:var(--accent-soft);border-radius:20px;padding:2px 8px}
.role-pill.agent{color:var(--muted);background:#F3F4F6}
.user-row .btn{padding:8px 12px}
.field small{font-weight:400;line-height:1.5;color:#7d8b83}
.form-row{display:grid;grid-template-columns:1fr 120px;gap:14px}
.form-row input[type=color]{padding:4px;height:44px;cursor:pointer}
.media-row{display:flex;gap:14px;align-items:center;padding:12px 14px;border:1px solid var(--line);border-radius:14px;margin:12px 0}
.photo-preview{width:52px;height:52px;border-radius:50%;background:linear-gradient(155deg,#0e7c63,#0a5c49);color:#fff;display:grid;place-items:center;font:700 22px Inter,sans-serif;overflow:hidden;flex:none}
.bg-thumb{width:52px;height:52px;border-radius:12px;background:#f3f3f3 url("wallpaper.jpg") center/cover no-repeat;border:1px solid #d9e3dd;flex:none}
.media-info{flex:1;min-width:0}
.photo-label{display:block;font-size:13.5px;font-weight:700;color:var(--ink)}
.media-info p{margin:2px 0 0;font-size:12.5px;line-height:1.4}
.photo-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.photo-actions .btn{padding:7px 12px;font-size:12.5px}
.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px}
.share-head{display:flex;gap:14px;align-items:center}
.share-link{display:flex;gap:8px}
.share-link input{flex:1;min-width:0;font-weight:400;font-size:13px;color:var(--muted);background:#F7F8FA}
.info{background:#FFF4EC;border-radius:10px;padding:14px;font-size:13px;color:#9A3412;line-height:1.6}
.error{color:#b54848;font-size:13px;margin:4px 0 0}
.error:empty{display:none}

.guide{max-width:860px}
.guide-steps{display:grid;gap:14px;margin:26px 0}
.guide-step{display:flex;gap:16px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px 22px;box-shadow:var(--shadow)}
.guide-step>span{width:36px;height:36px;border-radius:50%;background:var(--accent-soft);color:var(--accent-dark);display:grid;place-items:center;font:800 15px Inter,sans-serif;flex:none}
.guide-step h2{font-size:17px;margin:5px 0 4px}
.guide-step p{margin:0;font-size:14.5px}
.panel{background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px 24px;box-shadow:var(--shadow);margin:22px 0}
.guide ol{padding-left:20px;color:#4d6158;line-height:1.9;margin:8px 0 16px}
.notice{border-left:3px solid #d0a54f;padding:12px 18px;background:#faf6e9;color:#756444;font-size:13px;line-height:1.6;margin:18px 0 0;border-radius:0 10px 10px 0}
.empty{text-align:center;padding:35px;background:#fff;border:1px dashed #D1D5DB;border-radius:16px}
.empty p{max-width:480px;margin:8px auto 20px}
#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;padding:13px 22px;border-radius:12px;display:none;z-index:10;font-size:13.5px;box-shadow:0 12px 30px rgba(33,47,60,.25)}

.chat-page.wa{height:100dvh;display:flex;background:#f4f7f5;color:#12251f;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}.wa-frame{width:100%;height:100%;display:flex;flex-direction:column;background:#f4f7f5}.wa-header{height:57px;flex:none;display:flex;align-items:center;gap:13px;padding:9px 18px;background:#fff;box-shadow:0 1px 0 #e3e8e6;z-index:2}.wa-back{width:36px;height:36px;display:grid;place-items:center;color:#33453f;text-decoration:none;border-radius:50%;margin-left:-8px}.wa-back:hover{background:#f4f7f5}.wa-actions{display:none}.wa-avatar{width:38px;height:38px;border-radius:50%;overflow:hidden;background:linear-gradient(155deg,#0e7c63,#0a5c49);color:#fff;display:grid;place-items:center;font-weight:600;font-size:17px;flex:none}.wa-id{min-width:0;flex:1}.wa-header h1{margin:0;display:flex;align-items:center;min-width:0;font:700 16.5px/21px Inter,sans-serif;letter-spacing:-.1px;color:#12251f}.wa-header h1 span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-verified{flex:none;margin-left:4px;display:block}.wa-header p{margin:3px 0 0;display:flex;align-items:center;gap:6px;min-width:0;font-size:13.5px;font-weight:500;line-height:1.2;color:#33453f}.wa-header p span:last-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-online{width:6px;height:6px;border-radius:50%;background:#0e7c63;box-shadow:0 0 0 3px #e4f2ed;flex:none}.chat-body{flex:1;position:relative;min-height:0;background-color:#f3f3f3;background-image:url("wallpaper.jpg");background-repeat:no-repeat;background-position:center;background-size:cover}.wa-loading{position:absolute;left:50%;top:18px;transform:translateX(-50%);margin:0;background:#fff;color:#33453f;font-size:14px;font-weight:500;padding:6px 12px;border-radius:8px;box-shadow:0 1px 2px rgba(18,37,31,.06),0 8px 24px rgba(18,37,31,.05);z-index:1}typebot-standard{display:block;width:100%;height:100%;background:transparent}.chat-body iframe{border:0;width:100%;height:100%;background:transparent}

.nav-count.wait{background:var(--accent);color:#fff;border-color:var(--accent)}
.desk-main{max-width:none;padding:18px 18px 12px}
.desk-main .footer{display:none}
.desk{display:grid;grid-template-columns:minmax(280px,340px) minmax(0,1fr);grid-template-rows:auto minmax(0,1fr);gap:14px;height:calc(100vh - 30px);min-height:560px}
.desk-list,.desk-thread{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);min-width:0;overflow:hidden}
.desk-filters{grid-column:1 / -1;grid-row:1;display:flex;flex-wrap:nowrap;gap:8px;padding:0;border:0;background:transparent}
.desk-list{grid-column:1;grid-row:2}
.desk-thread{grid-column:2;grid-row:2}
.desk-filters button{flex:1 1 0;display:inline-flex;align-items:center;justify-content:space-between;gap:8px;border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:12px;padding:10px 12px;font-size:13px;font-weight:700;white-space:nowrap;box-shadow:var(--shadow)}
.desk-filter-label{display:inline-flex;align-items:center;gap:6px;min-width:0}
.desk-filter-count{min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#eef3f1;color:#3e5149;font-size:12px;font-style:normal;font-weight:800;line-height:22px;text-align:center}
.desk-filters button .ico{color:#6b7c75}
.desk-filters button.active{background:var(--accent-soft);color:var(--accent-dark)}
.desk-filters button.active .ico{color:var(--accent-dark)}
.desk-filters button.active .desk-filter-count{background:var(--accent);color:#fff}
.desk-list{display:flex;flex-direction:column}
.desk-items,.desk-list [data-desk-items]{display:flex;flex-direction:column;flex:1;min-height:0;overflow:auto}
.desk-item{display:grid;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:10px;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:#fff;padding:12px 14px;color:inherit}
.desk-item.active{background:#FFF7F3;box-shadow:inset 3px 0 0 var(--accent)}
.desk-item:hover{background:#F7F8FA}
.desk-avatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:var(--accent-soft);color:var(--accent-dark);font:700 15px Inter,sans-serif}
.desk-avatar.lg{width:46px;height:46px;font-size:18px}
.desk-item-copy{min-width:0;display:flex;flex-direction:column;gap:2px}
.desk-item strong{font-size:14.5px;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.desk-item small{display:flex;align-items:center;gap:4px;color:var(--muted);font-size:12.5px}
.desk-item small .ico{color:#8aa097}
.desk-status{font-style:normal;font-size:11px;font-weight:700;border-radius:999px;padding:4px 8px;background:#f1f3f2;color:#6b7c75;white-space:nowrap}
.desk-status.waiting{background:#fff4e5;color:#8a5a12}
.desk-status.active{background:var(--accent-soft);color:var(--accent-dark)}
.desk-status.closed{background:#eef1f0;color:#66736d}
.desk-item-side{display:flex;align-items:center;gap:8px}
.desk-bell{display:inline-flex;color:#b45309}
.desk-bell .ico,.nav-count.bell .ico{transform-origin:top center;animation:desk-ring 1.5s ease-in-out 3}
@keyframes desk-ring{0%,62%,100%{transform:rotate(0)}8%{transform:rotate(16deg)}16%{transform:rotate(-14deg)}24%{transform:rotate(8deg)}32%{transform:rotate(-4deg)}}
.desk-filter-bell{display:inline-flex;margin-left:2px}
.desk-filters button .desk-filter-bell .ico,.desk-filters button.active .desk-filter-bell .ico{color:#b45309}
.sidebar .nav-count.bell{left:2px;right:auto;top:2px;background:#b45309;border-color:#b45309;color:#fff;width:18px;height:18px;min-width:18px;padding:0;display:grid;place-items:center}
@media (prefers-reduced-motion:reduce){.desk-bell .ico,.nav-count.bell .ico{animation:none}}
.desk-thread{display:flex;flex-direction:column;min-height:0;height:100%}
.desk-head{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px 16px;align-items:center;padding:16px 18px;border-bottom:1px solid var(--line)}
.desk-person{display:flex;align-items:center;gap:12px;min-width:0}
.desk-person h2{margin:4px 0 0;overflow-wrap:anywhere;font-size:22px}
.desk-meta{display:flex;flex-wrap:wrap;gap:8px;flex:1 1 100%}
.desk-chip{display:inline-flex;align-items:center;gap:6px;max-width:100%;background:#f6f9f7;border:1px solid var(--line);border-radius:999px;padding:6px 10px;color:var(--ink)}
.desk-chip .ico{color:var(--accent)}
.desk-chip b{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.desk-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end;margin-left:auto}
.desk-back{display:none}
.desk-placeholder{height:100%;min-height:320px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:28px 24px;color:var(--muted)}
.desk-placeholder .ico{color:var(--accent);margin-bottom:8px}
.desk-placeholder h2{font-size:22px;color:var(--ink)}
.desk-placeholder p{max-width:280px}
.desk-log{flex:1;overflow:auto;display:flex;flex-direction:column;gap:10px;padding:18px;background:#F7F8FA;min-height:0}
.desk-bubble{max-width:min(74%,620px);padding:10px 12px 8px;border-radius:16px;font-size:14.5px;line-height:1.45}
.desk-bubble p{margin:2px 0;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere}
.desk-bubble b{font-size:11px;letter-spacing:.04em;text-transform:uppercase;color:#6b7c75}
.desk-bubble time{display:block;text-align:right;font-size:11px;color:#7d8b83;margin-top:2px}
.desk-bubble.visitor{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:5px}
.desk-bubble.agent{align-self:flex-end;background:#e5f4ee;border-bottom-right-radius:5px}
.desk-bubble.system,.desk-note{align-self:center;display:flex;align-items:center;gap:6px;max-width:min(86%,460px);background:#fff;color:#4d6158;font-size:12.5px;text-align:center;margin:4px 0;padding:7px 12px;border-radius:999px;border:1px solid var(--line)}
.desk-bubble.system .ico,.desk-empty .ico{color:var(--accent);flex:none}
.desk-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;color:var(--muted);text-align:center;padding:28px 16px}
.desk-compose{display:flex;gap:8px;align-items:center;padding:12px 14px;border-top:1px solid var(--line);background:#fff}
.desk-compose input{flex:1;min-width:0;border:1px solid #e3e8e6;border-radius:999px;background:#f4f7f5;padding:12px 16px}
.desk-send{width:44px;height:44px;border:0;border-radius:50%;background:var(--accent);color:#fff;display:grid;place-items:center;flex:none}
.desk-send:hover{background:var(--accent-dark)}
.bot-actions{flex-wrap:wrap}
.bot-actions .btn[data-handoff]{flex:1 1 100%}
.field textarea{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:10px;background:#F7F8FA;color:var(--ink);resize:vertical;font:400 12.5px/1.5 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}
.live-log{position:absolute;inset:0 0 72px 0;overflow:auto;display:flex;flex-direction:column;gap:6px;padding:18px 18px 8px}
.live-bubble{max-width:min(46%,520px);padding:10px 14px 8px;font-size:15.5px;line-height:1.45;color:#12251f;white-space:pre-wrap;overflow-wrap:anywhere}
.live-bubble.host{align-self:flex-start;background:#fff;border-radius:13px 13px 13px 3px;box-shadow:0 1px 2px rgba(18,37,31,.06),0 8px 24px rgba(18,37,31,.05)}
.live-bubble.guest{align-self:flex-end;background:#e4f2ed;border-radius:13px 13px 3px 13px}
.live-bubble time{display:block;text-align:right;font-size:11px;color:#667872;margin-top:2px}
.live-system{align-self:center;max-width:min(80%,420px);background:#fff;color:#33453f;font-size:12.5px;line-height:1.4;text-align:center;padding:6px 10px;border-radius:8px;box-shadow:0 1px 2px rgba(18,37,31,.06)}
.live-compose{position:absolute;left:0;right:0;bottom:0;z-index:5;display:flex;align-items:center;gap:8px;padding:12px 16px;background:#fff;border-top:1px solid #e3e8e6}
.live-compose input{flex:1;min-width:0;border:1px solid #e3e8e6;background:#f4f7f5;border-radius:18px;min-height:48px;padding:12px 14px;font-size:15.5px;color:#12251f}
.live-compose button{width:46px;height:46px;border:0;border-radius:50%;background:#0e7c63;display:grid;place-items:center;flex:none}
.live-compose button:disabled,.live-compose input:disabled{opacity:.55}
@media(max-width:800px){.live-bubble{max-width:85%}}
@media(max-width:960px){.editor{grid-template-columns:1fr}.editor-preview{border-left:0;border-top:1px solid var(--line)}.onboard{grid-template-columns:1fr;padding:30px}.onboard>.phone{display:none}.desk{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr);height:auto;min-height:70vh}.desk-list,.desk-thread{grid-column:1;grid-row:2}.desk-filters{overflow-x:auto}.desk-filters button{flex:0 0 auto}.desk-thread{min-height:70vh}.desk:not(.show-thread) .desk-thread{display:none}.desk.show-thread .desk-list{display:none}.desk-back{display:inline-flex}}
@media(max-width:900px){.login{grid-template-columns:1fr}.login-hero{min-height:auto;padding:28px 24px;gap:28px}.login-hero h1{font-size:28px}.login-panel{padding:28px 20px 40px}}
@media(max-width:800px){.layout{grid-template-columns:1fr}.sidebar{position:static;height:auto;width:100%;flex-direction:row;align-items:center;padding:10px 12px;gap:8px;border-right:0;border-bottom:1px solid var(--line);overflow:auto}.sidebar .brand{border:0;padding:0}.sidebar .brand-copy{display:none}.sidebar nav{display:flex;flex-direction:row;width:auto;padding:0;gap:4px}.sidebar nav button{width:48px;height:48px;padding:0;justify-content:center}.sidebar nav button.active::before{display:none}.sidebar .nav-text{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0)}.sidebar .nav-count{position:absolute;top:4px;right:4px;margin:0}.sidebar .side-user{width:auto;margin:0 0 0 auto;padding:0;border-top:0}.nav-label,.side-note{display:none}.main{padding:26px 16px}.desk-main{padding:12px}.desk{height:auto;min-height:70vh}.heading{flex-direction:column;align-items:stretch}h1{font-size:26px}.onboard{padding:22px}.onboard h2{font-size:23px}.editor-fields{padding:4px 18px 8px}.modal-wide>.modal-header,.editor .modal-actions{padding-left:18px;padding-right:18px}.form-row{grid-template-columns:1fr 90px}.media-row{flex-wrap:wrap}.photo-actions{width:100%;justify-content:flex-start}.share-link{flex-direction:column}.add-card{min-height:170px}}